Emotive review

Emotive, listed under the developer Bloom Digital By Privy, focuses on conversational SMS: automated two-way text conversations with shoppers rather than one-way blasts. Its Shopify App Store listing includes more than 600 pre-tested templates, compliant list building with pop-ups and checkout flows, segmentation for abandoned cart messages and promotions, and attribution reporting. Plans come with dedicated strategy, support and copywriting resources, including do-it-for-you options, and the listing advertises an ROI guarantee or your money back. Pricing starts with a 30-day free trial, after which you can move to a paid plan, but no price is published on the listing and external charges may be billed outside the Shopify invoice. It ranks last on a list weighted toward price and reviews because the listing showed 4.0 stars from 94 reviews, with 15% of ratings at 1 star and recent reviews that complain about unclear carrier fees and minimum spend.

Who it is for

stores that want two-way text conversations and copywriting help

Price

See vendor pricing (USD check pending); 30-day free trial, then a paid plan with an ROI guarantee.

US price check pending. See the vendor pricing page.

Key features

• Automated two-way text message conversations
• 600+ pre-tested SMS templates
• Dedicated strategy, support and copywriting with do-it-for-you options
• Compliant list building with pop-ups and checkout flows
• ROI guarantee or money back, per the listing

Strengths and weaknesses

• Strength: 30-day free trial before a paid plan
• Strength: Listing advertises an ROI guarantee
• Strength: Integrates with Gorgias, Klaviyo, ReCharge, Slack, Zapier and Zendesk
• Weakness: No price is published on the Shopify listing
• Weakness: Listing showed a 4.0 rating from 94 reviews, with 15% of ratings at 1 star
• Weakness: External charges may be billed outside the Shopify invoice

Key facts

• Pricing: Not published on the listing
• Free trial: 30 days
• Templates: 600+ pre-tested SMS templates
• Shopify App Store rating: 4.0 from 94 reviews at check time

Where it ranks

Emotive is No. 8 in our Best Shopify SMS Apps verdict.