Review · Selling online
Postscript review
An SMS, RCS and email retention platform for Shopify brands, with abandoned cart flows, opt-in tools and AI messaging.
By the Comredix review desk · Updated November 13, 2026
- Quality (40%)
- 8.8
- Experience (25%)
- 8.2
- Value (35%)
- 7.2
Postscript focuses on text messaging, so it suits brands whose customers respond better to a text than an email when they leave a cart. The Starter plan has a $49 monthly minimum spend, then charges $0.009 per SMS and $0.045 per MMS plus carrier fees, and includes campaigns, automations, unlimited segments, a unique toll-free number and subscriber acquisition tools. Growth costs $100 a month, lowers the SMS rate to $0.008 and adds unlimited opt-in keywords and live chat support, while Professional at $500 adds an onboarding specialist, a dedicated CSM and custom integrations. Every plan gets a $100 credit for the first 30 days. The listing describes patented Onsite Opt-in, an AI suite called Shopper and Infinity Testing that keeps flows improving. It ranks seventh on value: per-message fees make the final bill hard to predict, and the listing notes that email is still rolling out in phases, so most stores will pair it with an email app.
Who it is for
brands that want SMS to be their main cart recovery channel
Price
Starter has a $49 monthly minimum spend plus per-message fees; Growth $100 a month.
$49 monthly minimum spend.
Quoted from the vendor pricing page on November 13, 2026.
Key features
- Starter has a $49 monthly minimum spend, then $0.009 per SMS and $0.045 per MMS plus carrier fees
- $100 credit for the first 30 days on every plan
- Growth at $100 a month lowers SMS to $0.008 and adds unlimited opt-in keywords
- Shopper, an AI suite that answers questions and sends 1:1 messages
- Infinity Testing keeps campaigns and flows testing automatically
Strengths and weaknesses
- Strength: Built-in compliance guardrails for SMS rules
- Strength: Unique toll-free number and unlimited segments on Starter
- Strength: Listing showed a 4.7 rating from 1,205 reviews at check time
- Weakness: Per-message and carrier fees come on top of the plan price
- Weakness: Email is still rolling out to brands in phases
- Weakness: Dedicated CSM needs the $500 Professional plan
Key facts
- Free plan: No, $100 credit for the first 30 days
- Paid plans: Starter $49 minimum, Growth $100, Professional $500 a month
- SMS rate: From $0.007 to $0.009 per SMS plus carrier fees
- Shopify App Store rating: 4.7 from 1,205 reviews at check time
Where it ranks
Postscript is No. 7 in our Best Shopify Abandoned Cart Apps verdict.
Alternatives we scored
- Omnisend9.0
- Klaviyo8.9
- Shopify Messaging8.8
- Brevo PushOwl8.5
Visit postscript.io · Questions or corrections: editorial@comredix.com