Review · Selling online
Attentive review
An AI-led SMS, email, push and RCS marketing platform for larger ecommerce brands, with abandoned cart and browse abandonment messaging.
By the Comredix review desk · Updated November 13, 2026
- Quality (40%)
- 9.0
- Experience (25%)
- 7.8
- Value (35%)
- 6.0
Attentive is the enterprise option on this list, built for brands that send large volumes of SMS and email and want strategy help alongside the software. Its listing names abandoned cart, browse abandonment, back-in-stock and checkout emails among its campaign types, and builds cross-channel audiences across SMS, email, push and RCS that update as shoppers browse. List growth runs through patented two-tap signup units and more than 30 signup unit types, and in-house TCPA experts and templates cover text message compliance. AI handles send time and personalization, with smart A/B tests. Pricing is not published: the listing offers a minimum 30-day free trial, followed by month-to-month or long-term agreements, and notes that external charges may be billed outside the Shopify invoice. It ranks last on value because a store cannot compare its cost without talking to sales, which rules it out for most small merchants.
Who it is for
large brands that want managed SMS and email with expert strategy
Price
See vendor pricing (USD check pending); minimum 30-day free trial.
US price check pending. See the vendor pricing page.
Key features
- Abandoned cart, browse abandonment and back-in-stock campaign types
- Cross-channel audiences across SMS, email, push and RCS
- Patented two-tap signup units and 30+ signup units
- In-house TCPA experts and compliance templates
- AI send time optimization and smart A/B tests
Strengths and weaknesses
- Strength: Minimum 30-day free trial
- Strength: Month-to-month and long-term agreements after the trial
- Strength: Listing showed a 4.7 rating from 111 reviews at check time
- Weakness: No published plan prices on the listing
- Weakness: External charges may be billed outside the Shopify invoice
- Weakness: Aimed at larger brands rather than new stores
Key facts
- Free trial: Minimum 30 days
- Contracts: Month-to-month or long-term after the trial
- Channels: SMS, email, push, RCS
- Shopify App Store rating: 4.7 from 111 reviews at check time
Where it ranks
Attentive is No. 9 in our Best Shopify Abandoned Cart Apps verdict.
Alternatives we scored
- Omnisend9.0
- Klaviyo8.9
- Shopify Messaging8.8
- Brevo PushOwl8.5
Visit attentive.com · Questions or corrections: editorial@comredix.com