Rivo review

Rivo is built for direct-to-consumer brands and prices VIP tiers lower than any other app on this list. The free plan covers up to 200 monthly orders with a points program, branding and automated email campaigns. Essential at $15 a month raises the cap to 500 orders and adds a dedicated loyalty and referral page, theme extensions for product pages, on-site prompts, two integrations, Shopify POS and 24/7 human support. Scale starts at $49 a month with 400 orders, then $20 per 100 more, and its price is capped at $499 a month regardless of volume; it adds VIP tiers, points expiry, analytics, bonus campaigns, the referral program and custom CSS and fonts. Plus at $499 covers 2,500 orders and adds custom integrations such as Klaviyo events, advanced analytics, checkout extensions and the Rivo Developer Toolkit. Integrations listed include Klaviyo, Gorgias, Postscript and Attentive. Stores that need a non-English widget should check language support first.

Who it is for

growing DTC brands that want capped costs

Price

Free plan up to 200 monthly orders; Essential $15 a month for up to 500 orders.

Essential $15 / month Up to 500 monthly orders
Quoted from the vendor pricing page on November 13, 2026.

Key features

• Free plan up to 200 monthly orders with a points program, ways to earn and redeem and automated email campaigns
• Essential at $15 a month adds a loyalty and referral page, product page embeds, Shopify POS and 2 integrations
• Scale at $49 a month includes 400 orders, then $20 per 100 more, capped at $499 a month
• Scale adds VIP tiers, points expiry, referrals, custom CSS and fonts and bonus campaigns
• Plus at $499 a month adds custom integrations, checkout extensions and the Rivo Developer Toolkit

Strengths and weaknesses

• Strength: VIP tiers from $49 a month on Scale, the lowest entry price for tiers here
• Strength: Scale costs are capped at $499 a month regardless of volume
• Strength: 24/7 human support from the Essential plan
• Weakness: Referral program sits on Scale, not Essential
• Weakness: Listing shows English as the only app language
• Weakness: Listing showed 4.7 stars, below Smile.io, Joy and BON

Key facts

• Free plan: Yes, up to 200 monthly orders
• Paid plans: Essential $15, Scale from $49, Plus $499 a month
• Free trial: 14 days
• Shopify App Store rating: 4.7 from 1,441 reviews at check time

Where it ranks

Rivo is No. 4 in our Best Shopify Loyalty Apps verdict.