Zappos review

Zappos is the low-risk place to buy sunglasses if returns matter more than selection. Its shipping and returns page, updated September 9, 2026, promises free shipping anywhere in the United States, including US territories and military addresses, and free returns within 60 days for items that are unworn and in their original packaging. VIP members get free expedited shipping, and customer service runs 24/7. A search for sunglasses on November 13, 2026 found 239 items, including Quay Australia's High Key Twist at $90, Ray-Ban's Erika RB4171 Polarized at $197 and the RB3025 Mirrored Aviator at $230. That range covers fashion and classic styles but is small compared with eyewear specialists, and there are no prescription lenses. Zappos fits buyers who want one or two well-known pairs and the freedom to send them back.

Who it is for

shoppers who want free shipping and free returns

Price

Quay Australia High Key Twist at $90; Ray-Ban Kids New Wayfarer at $86.

QUAY AUSTRALIA - High Key Twist. Color Black/Black. $90.00
Quoted from the vendor pricing page on November 13, 2026.

Key features

• Free shipping anywhere in the United States, including US territories and APO/FPO addresses
• Free returns within 60 days for unworn items in original packaging
• 24/7 customer service
• 239 items found in a search for sunglasses
• Free expedited shipping for Zappos VIP members

Strengths and weaknesses

• Strength: 60-day return window, twice the 30 days at FramesDirect
• Strength: Ray-Ban models such as the Erika RB4171 Polarized at $197
• Strength: Standard shipping in 5 business days or less
• Weakness: 239 sunglasses is a small selection next to SmartBuyGlasses' 45,188
• Weakness: No prescription lenses
• Weakness: Items must be unworn and in original packaging to return

Key facts

• Return window: 60 days
• Shipping: Free in the US
• Sunglasses found: 239
• Example price: $90 Quay Australia High Key Twist

Where it ranks

Zappos is No. 4 in our Best Places to Buy Sunglasses verdict.