Heymondo review

Heymondo is a Barcelona-based travel insurance broker that sells through an app, and the app is the main reason to choose it. Policyholders get 24/7 medical chat and video consultation with Heymondo's medical team in their language, free assistance calls over the internet, claims management in a few steps and policy documents that stay available offline. Plans cover single international trips, an Annual Multi-Trip option for trips of up to 60 days each, and a Long Stay option for trips of 90 days or more. In its own cost guide, updated August 2026, Heymondo says standalone medical plans generally cost $1.50 to $5 a day and that its plans can bring rates down to $1.45 a day with high emergency medical limits. Heymondo reports more than 3 million insured travelers. Its general customer service keeps office hours, Monday to Friday from 9:00 to 18:00 GMT+1, though emergency assistance runs 24/7.

Who it is for

app-first travelers who want a doctor on chat

Price

From $1.45 per day, per Heymondo's cost guide.

However, Heymondo Travel Insurance can push those baseline rates down to $1.45 a day, even with high emergency medical limits, while keeping comprehensive packages on the lower end of the market average.
Quoted from the vendor pricing page on November 14, 2026.

Key features

• 24/7 medical chat and video consultation in the app
• Free assistance calls over the internet, like a WhatsApp call
• Annual Multi-Trip plan covers all trips of up to 60 days each in a year
• Long Stay plan for trips of 90+ days
• Policy documents kept in the app, available offline

Strengths and weaknesses

• Strength: Heymondo says rates start at $1.45 a day
• Strength: Medical team available by chat or video in your language
• Strength: Heymondo reports 3M+ insured travelers
• Weakness: The $1.45 figure comes from a cost guide, not a plan price table
• Weakness: Customer service (non-emergency) runs Monday to Friday, 9:00 to 18:00 GMT+1
• Weakness: Heymondo is a broker; the underwriting insurer depends on the policy

Key facts

• Starting price: $1.45 per day (Heymondo cost guide)
• Telemedicine: 24/7 medical chat and video
• Annual plan: Trips up to 60 days each
• Long stay: Trips of 90+ days
• Company: Smart Insurance Correduría de Seguros, Barcelona

Where it ranks

Heymondo is No. 4 in our Best Travel Medical Insurance verdict.