Everlane review

Everlane sells its own denim, knitwear, tees, outerwear and shoes, and it has the simplest return terms among the single-brand stores here. Its refund policy says all US returns are free, whether made in an Everlane store, at a participating Return Bar or by mail, and you can take the refund as store credit if you prefer. The window is 30 days from the order's ship date for the US and Canada, which is shorter than it sounds if delivery is slow. Shipping is free on US orders over $75, so small orders pay for delivery. Cashmere starts at $48 and the sale section has an under $50 filter. Final Sale items and underwear without original packaging cannot be returned, though Everlane lets you return one opened underwear item as a first try. Live chat runs from 5am to 9:45pm Pacific, 7 days a week. We compared documented policies, not test orders.

Who it is for

shoppers who want everyday staples and free returns by mail

Price

Free shipping on US orders over $75; cashmere from $48.

Enjoy free shipping on U.S orders over $75
Quoted from the vendor pricing page on November 13, 2026.

Key features

• Free shipping on US orders over $75
• All US returns are free in store, at participating Return Bars or by mail
• Returns accepted within 30 days of the ship date for US and Canada orders
• Cashmere sweaters from $48 and a sale section under $50
• Live chat from 5am to 9:45pm PT, 7 days a week

Strengths and weaknesses

• Strength: Mail returns cost nothing, unlike several rivals that deduct a label fee
• Strength: Refunds can go to the original payment or store credit
• Strength: Range spans denim fits from straight to barrel and wide leg
• Weakness: Orders under $75 pay for shipping
• Weakness: The 30-day window counts from ship date, not delivery
• Weakness: Final Sale items and opened underwear cannot be returned, with one first-try underwear exception

Key facts

• Free shipping: US orders over $75
• Returns: Free in store, Return Bars or by mail
• Return window: 30 days from ship date (US)
• Cashmere: From $48
• Support: Live chat, 7 days a week

Where it ranks

Everlane is No. 3 in our Best Online Clothing Stores for Women verdict and No. 3 in Best Online Stores for Men's Clothing and No. 8 in Best Places to Buy Jeans and No. 2 in Best Sustainable Clothing Brands.