Review · Software & AI
Zapier review
No-code automation platform that connects apps and AI steps in workflows called Zaps, with Tables, Forms and Zapier MCP.
By the Comredix review desk · Updated November 13, 2026
- Quality (40%)
- 8.8
- Experience (25%)
- 8.2
- Value (35%)
- 8.5
Zapier is how a small business gets AI to do work across its other apps instead of only answering questions. Zaps are workflows that move data between apps, with AI steps, logic branches, Tables for data and Forms for intake. The free plan includes unlimited Zaps, Tables and Forms but only two-step Zaps and 100 tasks a month. Professional starts at $19.99 a month and adds multi-step Zaps, unlimited premium apps, webhooks, AI fields and email and live chat support. Team starts at $69 a month for 25 users with shared Zaps and SAML SSO. Zapier MCP lets AI assistants such as ChatGPT or Claude take actions in your apps, and the SDK reaches actions across 9,000+ apps. The cost is harder to predict than a seat price: every Zap step and connector call uses tasks, and Zapier says more powerful AI models and longer code use more of them. We compared documented features and published prices.
Who it is for
owners who want AI to act across their other apps
Price
Free plan with 100 tasks a month; Professional from $19.99 a month; Team from $69 a month.
Professional Starting from $19.99 /month
Quoted from the vendor pricing page on November 13, 2026.
Key features
- Free plan with unlimited Zaps, Tables and Forms and 100 tasks a month
- Professional adds multi-step Zaps, unlimited premium apps, webhooks and AI fields
- Team adds 25 users, shared Zaps and app connections and SAML SSO
- Zapier MCP lets AI assistants take action across your apps
- Zapier SDK connects AI agents to actions across 9,000+ apps
Strengths and weaknesses
- Strength: Permanent free plan for simple two-step automations
- Strength: Connects to 9,000+ apps
- Strength: Yearly billing saves 33% according to Zapier
- Weakness: Free plan is limited to two-step Zaps
- Weakness: AI model tier, code runtime and connector type change how many tasks an action uses
- Weakness: Prices rise with the number of tasks you need
Key facts
- Free plan: Yes, 100 tasks a month
- Professional: From $19.99 a month
- Team: From $69 a month, 25 users
- App integrations: 9,000+
Where it ranks
Zapier is No. 7 in our Best AI Tools for Small Business verdict.
Alternatives we scored
Visit zapier.com · Questions or corrections: editorial@comredix.com