Viator review

Viator ranks second because it has the deepest catalog on this list. Its partner pages describe over 300,000 global experiences in 2,500 destinations, backed by over 1,000,000 reviews. That breadth is the main reason to search it, especially in smaller destinations where other marketplaces carry only a few tours. Viator's partner documentation says the vast majority of products fall under its standard, flexible cancellation policy, which reads: for a full refund, cancel at least 24 hours before the scheduled departure time. The other two policy types are custom and all sales final, and every deadline is set in the local supplier's time zone, which matters if you book from home. Viator's consumer pages blocked our automated checks from our location, so we could not confirm a US dollar price quote and we scored its value conservatively. GetYourGuide edges it on the clarity of its cancellation promise, but Viator is the better second search for any trip.

Who it is for

travelers who want the largest choice of tours

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Over 300,000 experiences in 2,500 destinations
• Over 1,000,000 reviews from travelers
• Most products use a standard, flexible cancellation policy
• Standard policy wording: full refund if you cancel at least 24 hours before departure
• Cancellation deadlines follow the local supplier's time zone

Strengths and weaknesses

• Strength: Largest catalog on this list at over 300,000 experiences
• Strength: Standard 24-hour cancellation covers most products
• Strength: Over 1,000,000 reviews to compare operators
• Weakness: Some listings use custom or all sales final policies
• Weakness: Cancellation cutoffs use the supplier's local time, not yours
• Weakness: Its site did not load from our location, so we could not confirm US dollar pricing

Key facts

• Catalog: 300,000+ experiences in 2,500 destinations
• Reviews: Over 1,000,000
• Standard cancellation: Full refund 24+ hours before departure
• Policy types: Standard, custom, all sales final
• Time zone for deadlines: Local supplier time

Where it ranks

Viator is No. 2 in our Best Tour Booking Sites verdict.