UMB HSA review

UMB is the bank behind many HSAs you may not see branded as UMB: it is the custodian for Saturna's HSA, for example, and runs its own HSA through UMB Healthcare Services. UMB says it holds nearly 1.5 million health savings accounts with more than $3.75 billion in assets and deposits. Individuals can open a new HSA online and use an HSA debit card, online bill pay and online reimbursement, and can invest through UMB HSA Saver. The site adds how-to guides, forms, calculators and investing information. Support runs Monday to Friday from 7 a.m. to 7:30 p.m. CT and Saturday from 8 a.m. to 5 p.m. CT, so there is no overnight help like HSA Bank or HealthEquity. UMB's individual HSA page does not publish a monthly fee, so its price is marked pending and its value score is conservative. It is a reasonable choice when your employer or benefits administrator already uses UMB; individuals shopping on their own have clearer, cheaper options above it.

Who it is for

employees whose benefits provider uses UMB

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• HSA debit card, online bill pay and online reimbursement
• Investing through UMB HSA Saver
• Option to open a new individual HSA online
• HSA guides, forms, calculators and investing information
• Phone support Monday to Saturday

Strengths and weaknesses

• Strength: Bank custodian with nearly 1.5 million HSAs
• Strength: Debit card plus bill pay for paying providers
• Strength: Investment options through UMB HSA Saver
• Weakness: No individual fee published on the HSA pages we checked
• Weakness: No 24/7 support; phone hours are weekdays and Saturday
• Weakness: Fewer published investment details than Fidelity or HealthEquity

Key facts

• HSAs administered: Nearly 1.5 million
• Assets and deposits: More than $3.75 billion
• Investing: UMB HSA Saver
• Support hours: Mon to Fri 7 a.m. to 7:30 p.m. CT, Sat 8 a.m. to 5 p.m. CT

Where it ranks

UMB HSA is No. 8 in our Best HSA Providers verdict.