Review · Shopping & services
ThredUp review
Online consignment and thrift store that inspects, photographs and ships secondhand clothing, shoes and handbags from its own warehouses.
By the Comredix review desk · Updated November 13, 2026
- Quality (40%)
- 9.0
- Experience (25%)
- 8.8
- Value (35%)
- 8.6
ThredUp ranks first for secondhand shoppers because it works like a store rather than a person-to-person marketplace: items are listed from ThredUp's warehouses, so one return policy and one set of shipping prices applies to everything. Its help center lists the rates plainly. Standard shipping is a $10.99 flat rate, expedited is $25.99, and bundled shipping costs $8.99 and lets you keep adding orders for seven days before they ship together in one box. ThredUp says it adds 1,000 new items every hour, and saved searches plus a size filter that applies automatically keep that volume manageable. Returns must be postmarked within 14 days of delivery. The catch is cost on returns: every returned item carries a $3.99 restocking fee, original shipping is not refunded, and only refunds taken as ThredUp credits come with a free label. Final sale items cannot be sent back. We compared documented features and published prices, not hands-on orders.
Who it is for
shoppers who want a thrift store experience with one checkout and one return policy
Price
Standard US shipping $10.99 flat rate; bundled shipping $8.99; returns carry a $3.99 restocking fee.
$10.99 flat rate
Quoted from the vendor pricing page on November 13, 2026.
Key features
- ThredUp says it adds 1,000 new items every hour
- Bundled shipping: pay $8.99 once and keep adding orders for seven days, shipped in one box
- Saved Searches send an alert when a matching item is listed
- My Sizes filter can be applied automatically while you shop
- Carts hold up to 35 items, reserved for 4 hours
Strengths and weaknesses
- Strength: Returns accepted if postmarked within 14 days of delivery
- Strength: Free return label when you take the refund as ThredUp credits
- Strength: Flat shipping rates published: $8.99 bundled, $10.99 standard, $25.99 expedited
- Weakness: Every returned item carries a $3.99 restocking fee
- Weakness: Original shipping charge is not refunded on returns
- Weakness: Final sale items cannot be returned
Key facts
- Standard shipping: $10.99 flat rate
- Bundled shipping: $8.99, 7-day window
- Return window: 14 days from delivery
- Restocking fee: $3.99 per item
- New items: 1,000 per hour
Where it ranks
ThredUp is No. 1 in our Best Online Thrift Stores verdict.
Alternatives we scored
Visit thredup.com · Questions or corrections: editorial@comredix.com