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Review · Selling online

Sendcloud review

European shipping platform that connects stores to carriers, with returns portals, checkout delivery options and tracking notifications.

By the Comredix review desk · Updated November 13, 2026

Quality (40%)
8.3
Experience (25%)
8.2
Value (35%)
7.0

Sendcloud is the pick for stores whose customers are mostly in Europe. It connects your store to carriers and offers its own shipping rates or your carrier contract, carrier pickups, customs documents, a service point picker in checkout and tracking notifications by email, SMS and WhatsApp. A free tier ships up to 20 parcels a month with no subscription. Lite includes 3 users, 3 integrations, 5 shipping rules and up to 4,800 labels a year, and Growth raises that to 5 users, 5 integrations, 10 rules and 12,000 labels with a branded tracking page and return portal. Higher plans add advanced returns management, analytics, white label branding and cross-border partnerships. Each paid plan charges a per-label fee on top of the monthly price, and plans carry annual label caps. The pricing page we fetched showed euros, so our USD price check is pending; US-only shippers will usually get more from ShipStation or Shippo.

Who it is for

stores shipping mainly within Europe

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

  • Free tier with no subscription fee up to 20 parcels a month
  • Lite plan with 3 users, 3 integrations, 5 shipping rules and up to 4,800 labels a year
  • Service point picker in checkout and tracking notifications by email, SMS and WhatsApp
  • Growth plan adds a branded tracking page and branded return portal
  • Higher plans add advanced returns management, shipping analytics and cross-border partnerships

Strengths and weaknesses

  • Strength: Strong European carrier and service point coverage
  • Strength: Return portal and checkout delivery options built in
  • Strength: 14-day free trial with no credit card
  • Weakness: Pricing page showed euros from our location, so the USD check is pending
  • Weakness: Paid plans add a per-label fee on top of the subscription
  • Weakness: Annual label caps on each plan

Key facts

  • Free tier: Up to 20 parcels a month
  • Free trial: 14 days, no credit card
  • Users on Lite: 3
  • Label cap on Lite: 4,800 a year

Where it ranks

Sendcloud is No. 8 in our Best Shipping Software for Ecommerce verdict.

Alternatives we scored

Visit sendcloud.com · Questions or corrections: editorial@comredix.com