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Review · Software & AI

RingCentral review

Business phone, messaging and RingCentral Video meetings in one app, with free meeting users.

By the Comredix review desk · Updated November 14, 2026

Quality (40%)
8.0
Experience (25%)
7.4
Value (35%)
7.6

RingCentral suits businesses that want to replace Zoom and their phone system with one product. RingCentral Video is included in RingEX, and RingCentral's video page says RingEX customers can add users with free or paid meetings licenses for people who do not need a phone line. Guests can join a video meeting from a browser with no download, even on the free plan. On the plans page, RingEX Core costs $20 a user a month paid annually, or $30 paid monthly, and lists HD meetings for 300 participants along with calls and messaging. RingCentral Webinar for large events starts at $30 per organizer a month. If you only need meetings, the paid plans cost more than meeting only tools such as Teams Essentials. We compared documented features and published prices rather than testing the app.

Who it is for

businesses that want meetings and a business phone line together

Price

Free meetings users; RingEX Core $20 a user a month paid annually, $30 paid monthly.

$20 Price when paid monthly: $30 /user/month * paid annually
Quoted from the vendor pricing page on November 14, 2026.

Key features

  • RingCentral Video is included with every RingEX plan
  • RingEX Core lists HD meetings for 300 participants
  • Free meetings licenses for people who do not need a phone line
  • Guests join from a browser with no download
  • Video API to embed meetings in your own app

Strengths and weaknesses

  • Strength: One app for calls, team messaging and video
  • Strength: RingEX customers can add free video users
  • Strength: Annual billing cuts RingEX Core from $30 to $20 a user a month
  • Weakness: Paid plans are phone system plans, so pricier than meeting only tools
  • Weakness: Webinar is a separate product starting at $30 per organizer a month
  • Weakness: Most features are aimed at call centers and phone teams

Key facts

  • RingEX Core: $20 a user a month, paid annually
  • Meeting size: 300 participants
  • Meetings only users: Free licenses available
  • Webinar: From $30 per organizer a month

Where it ranks

RingCentral is No. 8 in our Best Zoom Alternatives verdict.

Alternatives we scored

Visit ringcentral.com · Questions or corrections: editorial@comredix.com