Otter.ai review

Otter.ai is the low-cost way to stop taking meeting notes by hand. It joins Zoom, Microsoft Teams and Google Meet, transcribes with speaker identification and writes summaries with action items and outlines. The free Basic plan includes 300 transcription minutes a month, 3 lifetime file imports and AI Chat within and across meetings, which is enough to judge whether it fits. Pro costs $8.33 a user a month on the annual plan and adds 1,200 in-app recording minutes, 10 file imports a month, meetings up to 90 minutes, unlimited storage and Salesforce, HubSpot and Zapier integrations. Business, at $19.99 a user a month, removes the meeting cap, allows meetings of up to 4 hours, lets a user join 3 concurrent meetings and supports up to 25 members. The limits matter for growing teams: Pro workspaces hold up to 5 members, and SSO or the HIPAA add-on need Enterprise. We compared documented features and published prices.

Who it is for

teams that want meeting notes on a small budget

Price

Free Basic plan; Pro $8.33 a user a month on the annual plan; Business $19.99 a user a month.

$8.33 /user/month
Quoted from the vendor pricing page on November 13, 2026.

Key features

• Works with Zoom, MS Teams and Google Meet
• Basic plan includes 300 monthly transcription minutes and AI Chat across meetings
• Pro adds 1,200 in-app recording minutes, meetings of up to 90 minutes and Salesforce, HubSpot and Zapier integrations
• Business adds unlimited meetings, meetings of up to 4 hours and 3 concurrent meetings
• Transcription in English, Spanish, French, German, Japanese and Chinese

Strengths and weaknesses

• Strength: Cheapest paid plan on this list at $8.33 a user a month on the annual plan
• Strength: Free Basic plan with 300 transcription minutes a month
• Strength: Automated summaries with action items and outlines
• Weakness: Pro workspaces are capped at 5 members
• Weakness: Pro limits meetings to 90 minutes
• Weakness: SSO and HIPAA (add-on) need Enterprise

Key facts

• Free plan: Yes, 300 transcription minutes a month
• Pro: $8.33 a user a month, annual plan
• Business: $19.99 a user a month, up to 25 members
• Languages: English, Spanish, French, German, Japanese, Chinese

Where it ranks

Otter.ai is No. 6 in our Best AI Tools for Small Business verdict.