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Review · Selling online

Loox review

A visual review app for Shopify focused on photo and video reviews, with AI sorting, highlights and translations.

By the Comredix review desk · Updated November 13, 2026

Quality (40%)
9.1
Experience (25%)
8.8
Value (35%)
7.6

Loox is built around visual reviews, and its listing is explicit about it: photo and video reviews collected by email, QR codes and discounts, then shown in on-brand widgets designed to load fast on mobile. The free Beginner plan runs up to 500 orders and already includes review request emails and reminders, discounts for photo reviews, more than 17 widgets, Google rich snippets and schema, social post creation and Shop app syndication. Convert costs $49.99 a month with 300 orders included and $50 per additional 300 orders; it adds the AI suite (smart sorting, highlights, summaries, Review Stories, translations and replies), video reviews, reviews on bundles, referrals, Google, Meta and TikTok syndication, and API access and webhooks. Unlimited is $299.99 a month. The order based pricing makes Loox expensive for busy stores compared with Judge.me, but the photo first display is the most focused on this list.

Who it is for

brands that sell on customer photos and video

Price

Free Beginner plan up to 500 orders; Convert $49.99 a month for 300 orders.

Convert $49.99 / month 300 orders included in base price + $50 per additional 300 orders
Quoted from the vendor pricing page on November 13, 2026.

Key features

  • Review request emails and reminders, plus discounts for photo reviews, on the free Beginner plan
  • 17+ widgets including snippets and carousels, with Google rich snippets and schema
  • AI smart sorting, review highlights, summaries, translations and replies on Convert
  • Google, Meta and TikTok syndication, plus Shop app sync
  • Loox Studio turns reviews into social posts and stories

Strengths and weaknesses

  • Strength: Beginner plan is free up to 500 orders and includes photo review discounts
  • Strength: AI sorting shows the best visual reviews first
  • Strength: Listing shows a 4.9 rating from 10,088 merchant reviews
  • Weakness: Video reviews need the paid Convert plan
  • Weakness: Convert adds $50 for every extra 300 orders
  • Weakness: Unlimited plan costs $299.99 a month

Key facts

  • Free plan: Yes, Beginner up to 500 orders
  • Paid plans: Convert $49.99, Unlimited $299.99 a month
  • Free trial: 14 days
  • Shopify App Store rating: 4.9 from 10,088 reviews at check time

Where it ranks

Loox is No. 2 in our Best Shopify Product Review Apps verdict.

Alternatives we scored

Visit loox.io · Questions or corrections: editorial@comredix.com