Better Mortgage Refinance review

Better is built for homeowners who would rather not talk to a loan officer. Its refinance page says you can answer a few questions and see personalized rates and estimated payments in minutes without affecting your credit score, then apply 100% online with customer support. Better reports $100B+ in home loans funded online and more than 400,000 customers. Its One Day Mortgage promotion offers qualified borrowers an underwriting decision within 24 hours of locking a rate, if they upload the required documents within 4 hours, and Better notes that initial approval is not a guarantee of final approval. Its rates page invites borrowers who have another rate to ask for a match. Better did not display refinance rates without a personalized quote, so we could not verify its price, and its loans are not offered in every state.

Who it is for

borrowers who want to do everything online

Price

See vendor pricing (USD check pending).

US price check pending. See the vendor pricing page.

Key features

• Personalized refinance rates in minutes with no effect on your credit score
• Apply 100% online with expert customer support
• One Day Mortgage promotion: underwriting decision within 24 hours of rate lock for qualified borrowers
• Betsy AI assistant for refinancing and cash-out questions
• Rate-match offer on its rates page

Strengths and weaknesses

• Strength: Fully online process, from rate check to application
• Strength: Better reports $100B+ in home loans funded online
• Strength: Support by phone and email seven days a week
• Weakness: One Day Mortgage needs documents within 4 hours of locking a rate
• Weakness: Not available in all states
• Weakness: Its rate page did not show rates without a personalized quote

Key facts

• Credit impact to see rates: None
• Loans funded online: $100B+
• Customers: 400,000+
• Posted rates: Quote required

Where it ranks

Better Mortgage Refinance is No. 8 in our Best Mortgage Refinance Lenders verdict.